Friday, August 23, 2013

Screw you, Volkswagen.

Well, it's official. Volkswagen is the worst car maker in the world. They refuse to stand behind their product. It's more important that they grab on to every last cent than to take responsibility for their inability to manufacture a decent car. 

I just got off the phone with someone from vw in response to my letter. She made it very clear that Volkswagen felt no responsibility to fix this problem. They hide behind the warranty and will not step up and admit fault. 

They insist they they do care about their customers; why else would they have called me in response to my letter?  It's quite apparent that they did not call out of concern, they called so they could have the sheer pleasure of telling me they would do nothing.  

So now, I get to lose a whole lot of money so I can get rid of the piece of shit. 

Ironically, the woman I spoke to implied that if I were more loyal to vw, they might have been more willing to help. Apparently the facts that this was my first vw, and that I did not start getting angry with vw until AFTER they refused to help went unnoticed. Why would I be loyal to a brand when my first experience with it has been so bad?  Do they expect car owners to behave like battered women, loving the one who hurts them in spite of the abuse?

Please pass the message on to everyone you know. I've gotten screwed by this car and this brand. That doesn't mean anyone else has to. 


  1. Sorry :( I have a jetta but my hubby use to be a mechanic so he had a specific model with specifications that we had to get b/c there are def lemons :(

    1. There's more I want to say, but I'm holding off for now...

      Does your husband have any recommendations on GOOD cars? I'm going to be trading the Jetta in ASAP, but I want to be sure I get something reliable this time. I'm looking used, not new. My dad wants me to get a small SUV, but that would be more expensive and have worse gas mileage. I'm even considering learning to drive manual to save some money.

  2. That really sucks. Sorry you're having to deal with this. Sounds like it's time for a different car company!

  3. FWIW, learning to drive a manual transmission is really not hard at all!